SimplyDesk to Magento HelpDesk Ultimate
migration service
Smooth , no special know how or coding required. A complete SimplyDesk to Magento HelpDesk Ultimate data migration instrument.
SimplyDesk to Magento HelpDesk Ultimate
Your best tool for SimplyDesk to Magento HelpDesk Ultimate data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer service information.Automated migration
Afraid that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, select records, click ok, and the migration is ready!
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our employees have access to your passwords or other information.
You may be certain with HDM no hacker attacks are possible.
Data mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to pick the data arrangement, when it starts, and how.
Our tech engineers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from SimplyDesk to Magento HelpDesk Ultimate
Strong safety of your data
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Magento HelpDesk Ultimate.Next
Sustained relation between object and people
When migrating your data from SimplyDesk to Magento HelpDesk Ultimate we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SimplyDesk to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to Magento HelpDesk Ultimate work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from SimplyDesk to Magento HelpDesk Ultimate.
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Link SimplyDesk
Complete the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Connect Magento HelpDesk Ultimate
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Magento HelpDesk Ultimate all data
When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from SimplyDesk to Magento HelpDesk Ultimate.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Magento HelpDesk Ultimate import
Our staff would be more than happy to perform a custom migration in case you have special demands.
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