SimplyDesk to LiveHelpNow
migration service

Effortless , no special expertise or coding required. A complete SimplyDesk to LiveHelpNow data migration software.

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Your best tool for SimplyDesk to LiveHelpNow data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the wonders happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.

Link the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may rest assured that with HDM no data breaches will take place.

Record mapping

Choose records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SimplyDesk to LiveHelpNow

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in LiveHelpNow.

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Sustained connection between object and people

When migrating your data from SimplyDesk to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to LiveHelpNow work

  • Prepare

    Sign up and go to our migration tool.

  • Connect SimplyDesk

    Opt and link your SimplyDesk support desk with HDM.

  • Connect LiveHelpNow

    Grant the right to access your LiveHelpNow account.

  • Detail your needs

    Let us know exactly what components of your migration you would like to fine-tune

  • Have your requirements estimated

    We'll analyze your case and send you with a total price and a scope of work.

  • Migrate from SimplyDesk to LiveHelpNow everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your LiveHelpNow import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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