SimplyDesk to LiveHelpNow
migration service
Effortless , no special expertise or coding required. A complete SimplyDesk to LiveHelpNow data migration software.
SimplyDesk to LiveHelpNow
Your best tool for SimplyDesk to LiveHelpNow data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and observe the wonders happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer support details.Automated migration
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information migrates unite , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can see your credentials or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Simple & effective
In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.
Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SimplyDesk to LiveHelpNow
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right destinations in LiveHelpNow.Next
Sustained connection between object and people
When migrating your data from SimplyDesk to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SimplyDesk to LiveHelpNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to LiveHelpNow work
-
Prepare
Sign up and go to our migration tool.
-
Connect SimplyDesk
Opt and link your SimplyDesk support desk with HDM.
-
Connect LiveHelpNow
Grant the right to access your LiveHelpNow account.
-
Detail your needs
Let us know exactly what components of your migration you would like to fine-tune
-
Have your requirements estimated
We'll analyze your case and send you with a total price and a scope of work.
-
Migrate from SimplyDesk to LiveHelpNow everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your LiveHelpNow import
Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Help Desk System Reviews
What An Internal Help Desk Ticketing System Exactly Is?
Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…
