SimplyDesk to Kustomer
migration service
Smooth , no special knowledge or coding required. A complete SimplyDesk to Kustomer data migration instrument.
SimplyDesk to Kustomer
Your best tool for SimplyDesk to Kustomer data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new system and see the miracle happening.Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer service information.Automated migration
Worried that you’ll need special skills to move your info? Don’t be as we made sure that our tool is as easy to use as possible.
Attach the help desks, choose data, click ok, and you’re done!
Intact data links
From sender information to phone number connection, all you records will keep their previous data structure intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
Information is key which is why we developed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from SimplyDesk to Kustomer
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Kustomer.Next
Retained relation between object and people
When migrating your data from SimplyDesk to Kustomer we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SimplyDesk to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to Kustomer work
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Prepare
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from SimplyDesk to Kustomer.
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Link SimplyDesk
Fill in the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.
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Link Kustomer
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Kustomer all data
Once everything's tested out, find a quiet time with the least load on the support staff and begin migrating from SimplyDesk to Kustomer.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Kustomer import
Our staff would be more than happy to run a customized migration in case you have special needs.
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