SimplyDesk to Jira Service Management
migration service

Extremely easy , no special know how or coding required. A complete SimplyDesk to Jira Service Management data migration tool.

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The best SimplyDesk to Jira Service Management tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to transfer and start the transition right away.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer service details.
Easy process

No need to worry about coding or constantly watch each piece of info moved.

Just attach your source and target, pick what you want to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in control

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SimplyDesk to Jira Service Management

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Jira Service Management.

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Sustained connection between object and people

When migrating your records from SimplyDesk to Jira Service Management we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SimplyDesk to Jira Service Management work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SimplyDesk to Jira Service Management.

  • Connect SimplyDesk

    Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Jira Service Management

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Management everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from SimplyDesk to Jira Service Management.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Jira Service Management import

Our team would be more than happy to perform a personalized migration if you have special requirements.
Get a price estimation

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