SimplyDesk to HelpShift
migration service
Effortless , no special skill set or coding required. A complete SimplyDesk to HelpShift data migration instrument.
SimplyDesk to HelpShift
Your best tool for SimplyDesk to HelpShift data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just pick the records you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and see the miracle happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer support information.Simple and easy procedure
No need to worry about scripting or constantly watch each record transferred.
Just attach both platforms, pick what you need to take to a new database and let the system deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is key which is why we created a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Data mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.
Efficient out-of-the-box solution
In just a few clicks you will be able to choose the data arrangement, when it goes, and how.
Our software considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer support services, we always want to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from SimplyDesk to HelpShift
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in HelpShift.Next
Maintained association between object and people
When migrating your data from SimplyDesk to HelpShift we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SimplyDesk to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to HelpShift work
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Prepare
Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SimplyDesk to HelpShift.
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Link SimplyDesk
Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect HelpShift
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to HelpShift all data
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from SimplyDesk to HelpShift.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your HelpShift import
Our staff would be more than happy to perform a customized migration if you have specific requirements.
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