SimplyDesk to Gemini
migration service
Smooth , no special expertise or programming required. A complete SimplyDesk to Gemini data migration software.
SimplyDesk to Gemini
Your best tool for SimplyDesk to Gemini data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply choose the records you need to transfer and start the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and see the wonders happening.Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about coding or constantly watch each record moved.
Just link both platforms, tick what you need to take to a new database and allow the Migration Wizard do the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their initial data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
You data is key which is why we developed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might ever need.
Simple & effective
In only a few buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from SimplyDesk to Gemini
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Gemini.Next
Maintained relation between object and people
When migrating your data from SimplyDesk to Gemini we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SimplyDesk to Gemini
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to Gemini work
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Prepare
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from SimplyDesk to Gemini.
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Link SimplyDesk
Complete the form with required credentials to permit our data migration tool to fetch data from your current help desk.
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Link Gemini
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Gemini everything
When everything's tested, determine a quiet time with the least load on the support department and start migrating from SimplyDesk to Gemini.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Gemini import
Our staff would be more than happy to run a personalized migration if you have special needs.
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