SimplyDesk to FuseDesk
migration service

Extremely easy , no special know how or programming required. A complete SimplyDesk to FuseDesk data migration tool.

More details

The best SimplyDesk to FuseDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just choose the records you need to move and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the new system and see the magic happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer service information.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just link both platforms, choose what you want to migrate and allow the system do the remainder.

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is priority

Information is key which is why we created a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer service, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from SimplyDesk to FuseDesk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in FuseDesk.

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Maintained connection between object and people

When migrating your records from SimplyDesk to FuseDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SimplyDesk to FuseDesk work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from SimplyDesk to FuseDesk.

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk everything

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from SimplyDesk to FuseDesk.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your FuseDesk import

Our team would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

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