SimplyDesk to FocalScope
migration service
Effortless , no special knowledge or coding required. A complete SimplyDesk to FocalScope data migration tool.
SimplyDesk to FocalScope
Your best tool for SimplyDesk to FocalScope data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Just pick the records you need to transfer and start the transition right away.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and see the wonders happening.Record completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer service information.Simple and easy procedure
No need to worry about coding or continuously watch each piece of info transferred.
Just link your source and target, choose what you need to take to a new database and allow the tool deal with the remainder.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In just a couple of clicks you will be able to choose what goes where, when it goes, and how.
Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SimplyDesk to FocalScope
Strong safety of your information
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in FocalScope.Next
Sustained relation between object and people
When migrating your data from SimplyDesk to FocalScope we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SimplyDesk to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to FocalScope work
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Prepare
Register and go to our migration service.
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Link SimplyDesk
Pick and connect your SimplyDesk service desk with HDM.
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Connect FocalScope
Grant the right to access your FocalScope account.
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Express your needs
Let us understand precisely what elements of your migration you would like to fine-tune
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Get your requirements estimated
We'll research your application and send you with a the overall cost and a scope of work.
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Migrate from SimplyDesk to FocalScope everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your FocalScope import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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