SimplyDesk to eDesk by xSellco
migration service

Effortless , no special knowledge or programming required. A complete SimplyDesk to eDesk by xSellco data migration tool.

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Your best tool for SimplyDesk to eDesk by xSellco data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick customer info you need to move and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket has lost essential customer support details.
Easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just link your source and target, choose what you need to take to a new database and allow the Migration Wizard deal with the remainder.

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to pick the data arrangement, when it starts, and how.

Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SimplyDesk to eDesk by xSellco

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in eDesk by xSellco .

Next

When migrating your data from SimplyDesk to eDesk by xSellco we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to eDesk by xSellco work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from SimplyDesk to eDesk by xSellco .

  • Connect SimplyDesk

    Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect eDesk by xSellco

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from SimplyDesk to eDesk by xSellco .

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your eDesk by xSellco import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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