SimplyDesk to Amazon Redshift
migration service

Smooth , no special skill set or programming required. A complete SimplyDesk to Amazon Redshift data migration tool.

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Your best tool for SimplyDesk to Amazon Redshift data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service details.
Simple and easy procedure

No need to worry about coding or constantly watch each piece of info transferred.

Just link your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer info comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have see your credentials or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to propose the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from SimplyDesk to Amazon Redshift

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Amazon Redshift.

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Retained connectivity between object and people

When migrating your data from SimplyDesk to Amazon Redshift we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to Amazon Redshift work

  • Prepare

    Sign up and go to our migration software.

  • Choose and connect your SimplyDesk support desk with HDM.

  • Connect Amazon Redshift

    Grant access to your Amazon Redshift account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to tweak

  • Get your requirements estimated

    We will research your case and send you with a price and a scope of work.

  • Migrate from SimplyDesk to Amazon Redshift everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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