SimpleFeedback to Vivocha
migration service

Extremely easy , no special expertise or programming required. A complete SimpleFeedback to Vivocha data migration instrument.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of information

Why you should use Help Desk Migration to switch from SimpleFeedback to Vivocha

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Vivocha.

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Maintained relation between object and people

When migrating your records from SimpleFeedback to Vivocha we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SimpleFeedback to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SimpleFeedback to Vivocha work

  • Get ready

    Sign up and go to our migration software.

  • Opt and connect your SimpleFeedback support desk with HDM.

  • Connect Vivocha

    Grant the right to access your Vivocha account.

  • Clarify your needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Have your preferences estimated

    We'll research your case and get back to you with a total price and a scope of work.

  • Migrate from SimpleFeedback to Vivocha all data

    Move all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Vivocha import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation
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