Simple IT Helpdesk import
in a few clicks
Without devs, timelack and hustle. Via robust data import wizard.
Simple IT Helpdesk import
Secure and Safe
Your passwords along with data are safe with us and will be used for import only.Efficient & Furious
It takes you no longer than 15 minutes to set up the import to Simple IT Helpdesk and run the test data transfer.All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.What are the key reasons to import data to Simple IT Helpdesk utilizing Help Desk Migration?
Security first
We do not disclose any of your information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.Next
Easy to navigate wizard to setup import
Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to Simple IT Helpdesk with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.Next
Objects you may import to Simple IT Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Import data to Simple IT Helpdesk in 6 simple steps
Get ready
Register and go to our migration wizard.
Link source Help Desk
Select and link your source service desk with HDM.
Connect Simple IT Helpdesk
Grant the right to access your Simple IT Helpdesk account.
Explain your needs
Let us understand precisely what parts of your migration you wish to adjust
Get your needs estimated
We will investigate your application and get back to you with a price and a scope of tasks.
Import to Simple IT Helpdesk all data
Move all your customer support records in a single push.
We always keep all data safe
We consider safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is secure.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
