Simple IT Helpdesk import
in a few clicks

Without devs, timelack and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 15 minutes to set up the import to Simple IT Helpdesk and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, exactly where you want them to be.

What are the key reasons to import data to Simple IT Helpdesk
utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Simple IT Helpdesk with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Simple IT Helpdesk in 6 simple steps

  • Get ready

    Register and go to our migration wizard.

  • Select and link your source service desk with HDM.

  • Connect Simple IT Helpdesk

    Grant the right to access your Simple IT Helpdesk account.

  • Explain your needs

    Let us understand precisely what parts of your migration you wish to adjust

  • Get your needs estimated

    We will investigate your application and get back to you with a price and a scope of tasks.

  • Import to Simple IT Helpdesk all data

    Move all your customer support records in a single push.

We always keep all data safe

We consider safety very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Simple IT Helpdesk import in a few clicks

Automatically. Securely. Quickly

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