Simple IT Helpdesk import
in a few clicks
Without devs, timelack and hustle. Via robust data import wizard.
Simple IT Helpdesk import
Spotless Simple IT Helpdesk import services just for you
Now, there’s no need to concern yourself about any help desk import problems. Total platform to platform migration with HDM swift and effortless.Less time & money spent
Affordable process cost, a faster import to the new platform, and no need to develop the migration method. Get it all with HDM service.Clean migration course
Simply prepare your information for transition in advance and start moving your data. No need to deal with everything alone.Vital custom records right beside you
No matter if it is for conformity reasons, or convenience, import your old data to the new tool to keep up with customer data easier.Autonomous migration
Why waste time transferring data by hand when a tool can deal with it?
Our migration system will manage every piece of info so you don’t need to.
Maintained dependency
With HDM, you don’t have to be concerned that all your migrated customer service data will migrate with mixed up arrangement.
Whether it is sender info or customer contacts, all of this is considered during the process.
Data safety
All the passwords you use during the migration process are not kept in our system. Only authorized staff can get access to your email accounts or help desk dashboards.
All your info is under firm protection from the outside world.
Data mapping
Pick what piece of info comes to your new platform yourself.
Throughout the data migration, you can check what records to leave behind and what to take with you.
Simplicity
The whole process was solely designed to let users to run the migration themselves.
It’s not necessary to have programming skills or exceptional knowledge, just follow the on-screen prompts.
Customer first
One of the main priorities of our team is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer support, we develop continuously.
What are the key reasons to import data to Simple IT Helpdesk utilizing Help Desk Migration?
Security first
We do not disclose any of your information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.Next
Easy to navigate wizard to setup import
Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to Simple IT Helpdesk with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.Next
Objects you may import to Simple IT Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Simple IT Helpdesk in 6 simple steps
Get ready
Register and go to our migration wizard.
Link source Help Desk
Select and link your source service desk with HDM.
Connect Simple IT Helpdesk
Grant the right to access your Simple IT Helpdesk account.
Explain your needs
Let us understand precisely what parts of your migration you wish to adjust
Get your needs estimated
We will investigate your application and get back to you with a price and a scope of tasks.
Import to Simple IT Helpdesk all data
Move all your customer support records in a single push.
We always keep all data safe
We consider safety very seriously and have built a complete set of practices, technologies, and policies to help guarantee your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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