Simple IT Helpdesk to UserVoice
migration service
Extremely easy , no special knowledge or programming required. A complete Simple IT Helpdesk to UserVoice data migration tool.
Simple IT Helpdesk to UserVoice
The best Simple IT Helpdesk to UserVoice tool made for you
There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply choose the records you need to move and start the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and see the magic happening.Data completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as possible.
Attach the platforms, choose data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is paramount
Information is everything which is why we created a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
You’re in control
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except providing great customer service, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from Simple IT Helpdesk to UserVoice
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in UserVoice.Next
Maintained connectivity between object and people
When migrating your records from Simple IT Helpdesk to UserVoice we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Simple IT Helpdesk to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Simple IT Helpdesk to UserVoice work
-
Get ready
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to UserVoice.
-
Connect Simple IT Helpdesk
Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.
-
Connect UserVoice
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
-
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to UserVoice all data
When everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from Simple IT Helpdesk to UserVoice.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your UserVoice import
Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Here’s Why You Should Not Postpone A Migration
There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…
Data Migration 101
The Enterprise Data Migration Checklist to Switch Help Desks
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…