Simple IT Helpdesk to TeamSupport
migration service
Trouble-free , no special skill set or coding required. A complete Simple IT Helpdesk to TeamSupport data migration instrument.
Simple IT Helpdesk to TeamSupport
The best Simple IT Helpdesk to TeamSupport tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just choose customer info you need to transfer and start the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the new system and observe the wonders happening.Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing vital customer support details.Automated tool
Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, pick data, click ok, and the migration is ready!
Data maintenance
Your information comes complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members can see your passwords or records.
You can be sure that with HDM no hacker attacks are possible.
Data mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.
Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from Simple IT Helpdesk to TeamSupport
Strong safety of your data
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in TeamSupport.Next
Sustained link between object and people
When migrating your records from Simple IT Helpdesk to TeamSupport we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Simple IT Helpdesk to TeamSupport
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Simple IT Helpdesk to TeamSupport work
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Get ready
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to TeamSupport.
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Connect Simple IT Helpdesk
Complete the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect TeamSupport
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to TeamSupport everything
Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Simple IT Helpdesk to TeamSupport.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your TeamSupport import
Our team would be more than happy to perform a personalized migration in case you have particular needs.
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