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Simple IT Helpdesk to Spiceworks Cloud
migration service

Effortless , no special knowledge or programming required. A complete Simple IT Helpdesk to Spiceworks Cloud data migration tool.

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Your best tool for Simple IT Helpdesk to Spiceworks Cloud data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target system and see the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool interface user friendly as possible.

Link the platforms, select records, click ok, and you’re done!

Data dependency

Your customer info migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or other information.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a few buttons to press it is possible to choose the data arrangement, when it starts, and in what order.

Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Simple IT Helpdesk to Spiceworks Cloud

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in Spiceworks Cloud.

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Sustained association between object and people

When migrating your data from Simple IT Helpdesk to Spiceworks Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to Spiceworks Cloud work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to Spiceworks Cloud.

  • Connect Simple IT Helpdesk

    Complete the form with necessary credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect Spiceworks Cloud

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks Cloud everything

    When everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Simple IT Helpdesk to Spiceworks Cloud.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Spiceworks Cloud import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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