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Simple IT Helpdesk to ServicePRO
migration service

Extremely easy , no special skill set or programming required. A complete Simple IT Helpdesk to ServicePRO data migration instrument.

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The best Simple IT Helpdesk to ServicePRO tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Worry not as we ensured that our tool accessible as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer data migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to select the data arrangement, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we work to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Simple IT Helpdesk to ServicePRO

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in ServicePRO.

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Retained connection between object and people

When migrating your records from Simple IT Helpdesk to ServicePRO we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Simple IT Helpdesk to ServicePRO work

  • Get ready

    Register and go to our migration software.

  • Connect Simple IT Helpdesk

    Opt and connect your Simple IT Helpdesk support desk with HDM.

  • Grant the right to access your ServicePRO account.

  • Express your business needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your needs estimated

    We will investigate your application and send you with a cost and a scope of tasks.

  • Migrate from Simple IT Helpdesk to ServicePRO everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your ServicePRO import

Our team would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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