Simple IT Helpdesk to OneDesk
migration service
Trouble-free , no special skill set or programming required. A complete Simple IT Helpdesk to OneDesk data migration instrument.
Simple IT Helpdesk to OneDesk
The best Simple IT Helpdesk to OneDesk tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose the records you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the new system and see the wonders happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support details.Simple and easy procedure
You don’t have to bother about scripting or constantly control each record transferred.
Just link both platforms, choose what you need to migrate and allow the system do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
You data is everything which is why we designed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it is possible to choose the data arrangement, when it goes, and how.
Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Great service first
Outside of producing great customer support services, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Simple IT Helpdesk to OneDesk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in OneDesk.Next
Retained association between object and people
When migrating your records from Simple IT Helpdesk to OneDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Simple IT Helpdesk to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Simple IT Helpdesk to OneDesk work
-
Get ready
Register and go to our migration software.
-
Connect Simple IT Helpdesk
Select and link your Simple IT Helpdesk support desk with HDM.
-
Link OneDesk
Grant the right to access your OneDesk account.
-
Explain your needs
Let us know exactly what elements of your migration you need to modify
-
Have your needs estimated
We'll investigate your case and get back to you with a cost and a scope of work.
-
Migrate from Simple IT Helpdesk to OneDesk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your OneDesk import
Our team would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Picking the Best Help Desk Software for a Small Business
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…