Simple IT Helpdesk to HESK
migration service
Extremely easy , no special skill set or coding required. A complete Simple IT Helpdesk to HESK data migration software.
Simple IT Helpdesk to HESK
The best Simple IT Helpdesk to HESK tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Simply pick customer info you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the target solution and observe the magic happening.Data structure maintenance
Move your help desk data in full to make certain that no ticket is missing critical customer support information.Automated tool
Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, choose records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is priority
You data is everything which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except producing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the general experience.
Why you should use Help Desk Migration to migrate data from Simple IT Helpdesk to HESK
Strong privacy of your data
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in HESK.Next
Retained relation between object and people
When migrating your records from Simple IT Helpdesk to HESK we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Simple IT Helpdesk to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Simple IT Helpdesk to HESK work
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Get ready
Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Simple IT Helpdesk to HESK.
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Link Simple IT Helpdesk
Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.
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Connect HESK
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HESK everything
Once everything's validated, choose a quiet time with the minimal load on the support department and begin migrating from Simple IT Helpdesk to HESK.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your HESK import
Our team would be more than happy to perform a personalized migration in case you have special requirements.
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