Simple IT Helpdesk to HelpSpot
migration service
Effortless , no special skill set or coding required. A complete Simple IT Helpdesk to HelpSpot data migration instrument.
Simple IT Helpdesk to HelpSpot
Your best tool for Simple IT Helpdesk to HelpSpot data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just choose customer info you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the new system and observe the miracle happening.Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.Easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just link both platforms, pick what you want to take to a new database and allow the tool deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
Information is everything which is why we developed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of producing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to HelpSpot
Strong safety of your information
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in HelpSpot.Next
Sustained link between object and people
When migrating your data from Simple IT Helpdesk to HelpSpot we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Simple IT Helpdesk to HelpSpot
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Simple IT Helpdesk to HelpSpot work
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Prepare
Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to HelpSpot.
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Link Simple IT Helpdesk
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link HelpSpot
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpSpot all data
When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Simple IT Helpdesk to HelpSpot.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your HelpSpot import
Our staff would be more than happy to perform a custom migration if you have specific needs.
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