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Simple IT Helpdesk to HelpSpot
migration service

Effortless , no special skill set or coding required. A complete Simple IT Helpdesk to HelpSpot data migration instrument.

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Your best tool for Simple IT Helpdesk to HelpSpot data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and observe the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost essential customer support information.
Easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just link both platforms, pick what you want to take to a new database and allow the tool deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to HelpSpot

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in HelpSpot.

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When migrating your data from Simple IT Helpdesk to HelpSpot we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to HelpSpot work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to HelpSpot.

  • Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpSpot all data

    When everything's tested out, choose a quiet time with the least load on the support department and begin migrating from Simple IT Helpdesk to HelpSpot.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your HelpSpot import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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