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Simple IT Helpdesk to Front
migration service

Smooth , no special expertise or programming required. A complete Simple IT Helpdesk to Front data migration tool.

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Your best tool for Simple IT Helpdesk to Front data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick customer info you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as possible.

Link the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we aim to deliver the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Simple IT Helpdesk to Front

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in Front.

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Retained connectivity between object and people

When migrating your data from Simple IT Helpdesk to Front we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to Front

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to Front work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Simple IT Helpdesk to Front.

  • Connect Simple IT Helpdesk

    Fill out the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Connect Front

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Front everything

    When everything's validated, find a quiet time with the least load on the support department and start migrating from Simple IT Helpdesk to Front.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Front import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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