Simple IT Helpdesk to eDesk by xSellco
migration service
Smooth , no special skill set or coding required. A complete Simple IT Helpdesk to eDesk by xSellco data migration software.
Simple IT Helpdesk to eDesk by xSellco
Your best tool for Simple IT Helpdesk to eDesk by xSellco data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to migrate and start the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the miracle happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket is missing critical customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.
Link the help desks, pick records, click ok, and you’re done!
Intact data links
From sender information to phone number connection, your entire database will keep their previous connections untouched.
You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is priority
Information is everything which is why we created a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.
Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to eDesk by xSellco
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in eDesk by xSellco .Next
Maintained association between object and people
When migrating your data from Simple IT Helpdesk to eDesk by xSellco we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Simple IT Helpdesk to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Simple IT Helpdesk to eDesk by xSellco work
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Prepare
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to eDesk by xSellco .
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Connect Simple IT Helpdesk
Fill in the form with required credentials to permit our data migration tool to fetch records from your current help desk.
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Link eDesk by xSellco
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to eDesk by xSellco everything
Once everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from Simple IT Helpdesk to eDesk by xSellco .
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your eDesk by xSellco import
Our staff would be more than happy to perform a customized migration in case you have special needs.
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