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Simple IT Helpdesk to Dezide
migration service

Extremely easy , no special know how or coding required. A complete Simple IT Helpdesk to Dezide data migration tool.

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The best Simple IT Helpdesk to Dezide tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and see the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing critical customer support details.
Effortless procedure

No need to worry about coding or continuously control each record transferred.

Just attach both platforms, tick what you want to migrate and let the Migration Wizard deal with the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we created a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from Simple IT Helpdesk to Dezide

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Dezide.

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Maintained association between object and people

When migrating your records from Simple IT Helpdesk to Dezide we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Simple IT Helpdesk to Dezide work

  • Get ready

    Sign-up and go to our migration service.

  • Opt and link your Simple IT Helpdesk support desk with HDM.

  • Give access to your Dezide account.

  • Outline your requirements

    Let us know what parts of your migration you wish to adjust

  • Get your preferences estimated

    We'll investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Simple IT Helpdesk to Dezide all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Dezide import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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