Simple IT Helpdesk to Deskpro
migration service
Effortless , no special know how or programming required. A complete Simple IT Helpdesk to Deskpro data migration software.
Simple IT Helpdesk to Deskpro
Your best tool for Simple IT Helpdesk to Deskpro data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the target system and observe the wonders happening.Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost essential customer service information.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.
Connect the help desks, pick records, click ok, and you’re done!
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.
You may be certain with HDM no data breaches will take place.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to pick what goes where, when it starts, and how.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we strive to offer the best possible migration tool. Yet, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to Deskpro
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in Deskpro.Next
Retained association between object and people
When migrating your data from Simple IT Helpdesk to Deskpro we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Simple IT Helpdesk to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Simple IT Helpdesk to Deskpro work
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Prepare
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Simple IT Helpdesk to Deskpro.
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Link Simple IT Helpdesk
Complete the form with requested credentials to make it possible for our data migration tool to fetch data from your current help desk.
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Link Deskpro
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Deskpro everything
Once everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from Simple IT Helpdesk to Deskpro.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Deskpro import
Our staff would be more than happy to perform a personalized migration if you have specific needs.
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