Simple IT Helpdesk to CS for SharePoint
migration service

Smooth , no special expertise or coding required. A complete Simple IT Helpdesk to CS for SharePoint data migration tool.

Your best tool for Simple IT Helpdesk to CS for SharePoint data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.

Save on resources

Skip the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition right away.

Simple migration

No tech knowledge or skill needed. Just select what data will go to the target solution and enjoy the magic happening.

Record completion

Move your help desk data in full to make sure that no ticket has lost vital customer service information.

Automated migration

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Attach the help desks, select records, click ok, and you’re done!

Data dependency

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a few buttons to press you will be able to select the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.

Reasons to use Help Desk Migration to switch from Simple IT Helpdesk to CS for SharePoint

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in CS for SharePoint.

Retained association between object and people

When migrating your data from Simple IT Helpdesk to CS for SharePoint we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Simple IT Helpdesk to CS for SharePoint

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to CS for SharePoint work

Prepare
Sign up and go to our migration service.
Connect Simple IT Helpdesk
Choose and connect your Simple IT Helpdesk service desk with HDM.
Link CS for SharePoint
Give access to your CS for SharePoint account.
Outline your business needs
Let us understand precisely what aspects of your migration you need to adjust
Have your preferences estimated
We'll analyze your case and send you with a price range and a scope of tasks.
Migrate from Simple IT Helpdesk to CS for SharePoint all data
Move all your customer service records in a single push.