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Simple IT Helpdesk to Chime for Lync
migration service

Smooth , no special skill set or programming required. A complete Simple IT Helpdesk to Chime for Lync data migration instrument.

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Your best tool for Simple IT Helpdesk to Chime for Lync data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to transfer and start the transition right away.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer service details.
Simple and easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to Chime for Lync

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Chime for Lync.

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Sustained connection between object and people

When migrating your data from Simple IT Helpdesk to Chime for Lync we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to Chime for Lync work

  • Prepare

    Sign-up and go to our migration wizard.

  • Pick and connect your Simple IT Helpdesk support desk with HDM.

  • Connect Chime for Lync

    Grant the right to access your Chime for Lync account.

  • Detail your requirements

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Get your requirements estimated

    We will research your case and send you with a total price and a scope of work.

  • Migrate from Simple IT Helpdesk to Chime for Lync all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Chime for Lync import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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