Simple IT Helpdesk to Chime for Lync
migration service
Smooth , no special skill set or programming required. A complete Simple IT Helpdesk to Chime for Lync data migration instrument.
Simple IT Helpdesk to Chime for Lync
Your best tool for Simple IT Helpdesk to Chime for Lync data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just choose the records you need to transfer and start the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the new system and see the wonders happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket is missing vital customer service details.Simple and easy procedure
No need to worry about coding or constantly watch each record transferred.
Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer support services, we always want to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to Chime for Lync
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Chime for Lync.Next
Sustained connection between object and people
When migrating your data from Simple IT Helpdesk to Chime for Lync we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Simple IT Helpdesk to Chime for Lync
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Simple IT Helpdesk to Chime for Lync work
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Prepare
Sign-up and go to our migration wizard.
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Link Simple IT Helpdesk
Pick and connect your Simple IT Helpdesk support desk with HDM.
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Connect Chime for Lync
Grant the right to access your Chime for Lync account.
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Detail your requirements
Let us understand precisely what elements of your migration you wish to fine-tune
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Get your requirements estimated
We will research your case and send you with a total price and a scope of work.
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Migrate from Simple IT Helpdesk to Chime for Lync all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Chime for Lync import
Our staff would be more than happy to perform a personalized migration in case you have particular needs.
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