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Simple IT Helpdesk to Cayzu
migration service

Smooth , no special expertise or coding required. A complete Simple IT Helpdesk to Cayzu data migration software.

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Your best tool for Simple IT Helpdesk to Cayzu data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on the records you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target platform and see the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket is missing vital customer service details.
Easy procedure

You don’t have to bother about coding or continuously control each record transferred.

Just attach your source and target, tick what you need to migrate and let the Migration Wizard do the rest for you.

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our team members have see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our software took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to propose the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Simple IT Helpdesk to Cayzu

Castle gates

Strong safety of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Cayzu.

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Sustained association between object and people

When migrating your data from Simple IT Helpdesk to Cayzu we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to Cayzu work

  • Prepare

    Register and go to our migration service.

  • Opt and connect your Simple IT Helpdesk support desk with HDM.

  • Connect Cayzu

    Grant access to your Cayzu account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you want to tweak

  • Get your needs estimated

    We will research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Simple IT Helpdesk to Cayzu all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Cayzu import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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