Simple IT Helpdesk to AnswerHub
migration service

Effortless , no special knowledge or coding required. A complete Simple IT Helpdesk to AnswerHub data migration instrument.

Your best tool for Simple IT Helpdesk to AnswerHub data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.

Save on resources

Skip the platform analysis and script development processes. Simply choose customer info you need to migrate and start the transition when comfortable.

Easy migration

No specific knowledge or skill needed. Just pick what data will go to the target system and observe the miracle happening.

Record completion

Transfer your help desk records in full to make sure that no ticket has lost vital customer service details.

Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer service, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always making great strides to enhance the core experience.

Reasons to use Help Desk Migration to switch from Simple IT Helpdesk to AnswerHub

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in AnswerHub.

Sustained association between object and people

When migrating your data from Simple IT Helpdesk to AnswerHub we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Simple IT Helpdesk to AnswerHub

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to AnswerHub work

Prepare
Register and go to our migration tool.
Connect Simple IT Helpdesk
Opt and connect your Simple IT Helpdesk support desk with HDM.
Connect AnswerHub
Grant access to your AnswerHub account.
Describe your requirements
Let us know what components of your migration you need to tweak
Have your requirements estimated
We'll investigate your case and send you with a the overall cost and a scope of work.
Migrate from Simple IT Helpdesk to AnswerHub everything
Move all your customer service information in a single push.