Simple IT Helpdesk to Akio
migration service
Trouble-free , no special skill set or coding required. A complete Simple IT Helpdesk to Akio data migration software.
Simple IT Helpdesk to Akio
The best Simple IT Helpdesk to Akio tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Simply decide on the records you need to transfer and start the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and see the wonders happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost critical customer service information.Automated tool
Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.
Attach the help desks, select data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
Information is key which is why we created a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press it will be possible to choose what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer service, we always want to develop our customer service.
As a team, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from Simple IT Helpdesk to Akio
Strong security of your information
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in Akio.Next
Maintained association between object and people
When migrating your records from Simple IT Helpdesk to Akio we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Simple IT Helpdesk to Akio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Simple IT Helpdesk to Akio work
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Get ready
Register and go to our migration service.
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Connect Simple IT Helpdesk
Choose and connect your Simple IT Helpdesk service desk with HDM.
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Connect Akio
Grant access to your Akio account.
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Explain your business needs
Let us know exactly what parts of your migration you wish to adjust
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Get your preferences estimated
We will research your case and get back to you with a total price and a scope of work.
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Migrate from Simple IT Helpdesk to Akio everything
Move all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Akio import
Our team would be more than happy to perform a personalized migration if you have special demands.
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