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Simple IT Helpdesk to AIhelp
migration service

Smooth , no special know how or programming required. A complete Simple IT Helpdesk to AIhelp data migration tool.

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Your best tool for Simple IT Helpdesk to AIhelp data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Security is paramount

Information is key which is why we created a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Simple IT Helpdesk to AIhelp

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right destinations in AIhelp.

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Maintained association between object and people

When migrating your data from Simple IT Helpdesk to AIhelp we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Simple IT Helpdesk to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Simple IT Helpdesk to AIhelp work

  • Prepare

    Register and go to our migration wizard.

  • Choose and connect your Simple IT Helpdesk support desk with HDM.

  • Connect AIhelp

    Grant access to your AIhelp account.

  • Explain your business needs

    Let us know what parts of your migration you want to adjust

  • Get your preferences estimated

    We'll analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Simple IT Helpdesk to AIhelp everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your AIhelp import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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