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SherpaDesk to Yonyx
migration service

Effortless , no special knowledge or programming required. A complete SherpaDesk to Yonyx data migration instrument.

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Your best tool for SherpaDesk to Yonyx data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply pick customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer service information.
Effortless procedure

No need to worry about scripting or continuously control each piece of info moved.

Just attach your source and target, choose what you want to migrate and let the tool do the remainder.

Data dependency

Your customer info migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members have access to your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in charge

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from SherpaDesk to Yonyx

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right places in Yonyx.

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Maintained connection between object and people

When migrating your data from SherpaDesk to Yonyx we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to Yonyx

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to Yonyx work

  • Prepare

    Sign up and go to our migration software.

  • Connect SherpaDesk

    Opt and connect your SherpaDesk service desk with HDM.

  • Connect Yonyx

    Grant access to your Yonyx account.

  • Express your requirements

    Let us know what elements of your migration you want to modify

  • Have your needs estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from SherpaDesk to Yonyx all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Yonyx import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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