SherpaDesk to UseResponse
migration service
Effortless , no special knowledge or programming required. A complete SherpaDesk to UseResponse data migration instrument.
SherpaDesk to UseResponse
Your best tool for SherpaDesk to UseResponse data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Just pick the records you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.Record completion
Move your help desk records in full to make certain that no ticket is missing critical customer support details.Effortless procedure
No need to worry about scripting or constantly control each record moved.
Just link your source and target, tick what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Data dependency
Your customer info comes complete , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can see your passwords or other information.
You may be certain with HDM no data breaches will take place.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SherpaDesk to UseResponse
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in UseResponse.Next
Retained connection between object and people
When migrating your data from SherpaDesk to UseResponse we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to UseResponse
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SherpaDesk to UseResponse work
-
Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from SherpaDesk to UseResponse.
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Connect SherpaDesk
Fill out the form with required credentials to allow our data migration tool to fetch records from your current help desk.
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Link UseResponse
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to UseResponse all data
When everything's tested, determine a quiet time with the least load on the support staff and start migrating from SherpaDesk to UseResponse.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your UseResponse import
Our staff would be more than happy to run a personalized migration in case you have special requirements.
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