SherpaDesk to Textline
migration service
Smooth , no special knowledge or programming required. A complete SherpaDesk to Textline data migration tool.
SherpaDesk to Textline
Your best tool for SherpaDesk to Textline data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and observe the wonders happening.Record completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.Effortless process
No need to worry about scripting or continuously watch each piece of info moved.
Just attach both platforms, tick what you want to take to a new database and allow the tool deal with the remainder.
Intact data links
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.
Security is priority
Information is key which is why we developed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from SherpaDesk to Textline
Strong security of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right places in Textline.Next
Maintained association between object and people
When migrating your data from SherpaDesk to Textline we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SherpaDesk to Textline work
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Prepare
Sign-up and go to our migration software.
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Connect SherpaDesk
Pick and link your SherpaDesk service desk with HDM.
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Link Textline
Give access to your Textline account.
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Clarify your requirements
Let us know exactly what parts of your migration you need to adjust
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Get your requirements estimated
We shall investigate your application and send you with a total price and a scope of tasks.
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Migrate from SherpaDesk to Textline all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Textline import
Our staff would be more than happy to run a personalized migration if you have specific demands.
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