SherpaDesk to Tender Support
migration service
Trouble-free , no special knowledge or programming required. A complete SherpaDesk to Tender Support data migration instrument.
SherpaDesk to Tender Support
The best SherpaDesk to Tender Support tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Just choose what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and enjoy the magic happening.Data completion
Move your help desk data in full to make sure that no ticket is missing vital customer support details.Effortless process
You don’t have to bother about coding or constantly control each record transferred.
Just attach both platforms, tick what you want to migrate and let the system do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is paramount
Information is key which is why we designed a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Record mapping
Select information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from SherpaDesk to Tender Support
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Tender Support.Next
Retained connectivity between object and people
When migrating your records from SherpaDesk to Tender Support we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to Tender Support
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SherpaDesk to Tender Support work
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Get ready
Sign up and go to our migration software.
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Link SherpaDesk
Pick and link your SherpaDesk support desk with HDM.
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Link Tender Support
Grant the right to access your Tender Support account.
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Outline your business needs
Let us know exactly what components of your migration you wish to tweak
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Get your needs estimated
We shall research your case and get back to you with a cost and a scope of work.
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Migrate from SherpaDesk to Tender Support all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Tender Support import
Our team would be more than happy to run a custom migration in case you have particular needs.
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