SherpaDesk to TeamSupport
migration service

Smooth , no special expertise or programming required. A complete SherpaDesk to TeamSupport data migration tool.

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Your best tool for SherpaDesk to TeamSupport data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick customer info you need to transfer and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and observe the wonders happening.
Record completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support details.
Easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach your source and target, pick what you want to take to a new database and let the system do the rest for you.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SherpaDesk to TeamSupport

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in TeamSupport.

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When migrating your data from SherpaDesk to TeamSupport we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to TeamSupport work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SherpaDesk to TeamSupport.

  • Connect SherpaDesk

    Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport everything

    Once everything's tested, determine a quiet time with the least load on the support staff and begin migrating from SherpaDesk to TeamSupport.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your TeamSupport import

Our staff would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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