SherpaDesk to Seraph Help Desk
migration service
Smooth , no special skill set or coding required. A complete SherpaDesk to Seraph Help Desk data migration instrument.
SherpaDesk to Seraph Help Desk
Your best tool for SherpaDesk to Seraph Help Desk data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and observe the wonders happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer support details.Automated migration
Worried that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.
Connect the help desks, select data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to pick the data arrangement, when it starts, and in what order.
Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer service first
Outside of providing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from SherpaDesk to Seraph Help Desk
Strong security of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Seraph Help Desk.Next
Maintained association between object and people
When migrating your data from SherpaDesk to Seraph Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to Seraph Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SherpaDesk to Seraph Help Desk work
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Prepare
Sign-up and go to our migration tool.
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Connect SherpaDesk
Pick and link your SherpaDesk support desk with HDM.
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Link Seraph Help Desk
Give access to your Seraph Help Desk account.
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Explain your requirements
Let us understand precisely what aspects of your migration you want to fine-tune
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Have your needs estimated
We shall analyze your case and get back to you with a total price and a scope of work.
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Migrate from SherpaDesk to Seraph Help Desk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Seraph Help Desk import
Our staff would be more than happy to perform a customized migration if you have particular demands.
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