SherpaDesk to Salesforce Service Cloud
migration service

Extremely easy , no special expertise or programming required. A complete SherpaDesk to Salesforce Service Cloud data migration software.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to begin the the migration.
Optimal & Precise
We've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from SherpaDesk to Salesforce Service Cloud

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Salesforce Service Cloud.

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Retained connectivity between object and people

When migrating your records from SherpaDesk to Salesforce Service Cloud we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SherpaDesk to Salesforce Service Cloud work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from SherpaDesk to Salesforce Service Cloud.

  • Connect SherpaDesk

    Fill in the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    Once everything's validated, find a quiet time with the minimal load on the support team and begin migrating from SherpaDesk to Salesforce Service Cloud.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Salesforce Service Cloud import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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