SherpaDesk to ProProfs Help Desk
migration service
Extremely easy , no special skill set or coding required. A complete SherpaDesk to ProProfs Help Desk data migration software.
SherpaDesk to ProProfs Help Desk
The best SherpaDesk to ProProfs Help Desk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and code development processes. Just choose the records you need to migrate and set off with the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the new system and see the miracle happening.Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as possible.
Link the platforms, choose records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we created a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Data mapping
Pick records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from SherpaDesk to ProProfs Help Desk
Strong security of your information
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in ProProfs Help Desk.Next
Maintained link between object and people
When migrating your records from SherpaDesk to ProProfs Help Desk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to ProProfs Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SherpaDesk to ProProfs Help Desk work
Get ready
Register and go to our migration tool.
Link SherpaDesk
Select and link your SherpaDesk support desk with HDM.
Link ProProfs Help Desk
Give the right to access your ProProfs Help Desk account.
Detail your needs
Let us know exactly what elements of your migration you would like to modify
Get your preferences estimated
We shall research your application and get back to you with a cost and a scope of tasks.
Migrate from SherpaDesk to ProProfs Help Desk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your ProProfs Help Desk import
Our team would be more than happy to perform a personalized migration in case you have particular needs.
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