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SherpaDesk to NetKeeper
migration service

Effortless , no special know how or coding required. A complete SherpaDesk to NetKeeper data migration instrument.

More details

Your best tool for SherpaDesk to NetKeeper data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply pick customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from SherpaDesk to NetKeeper

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in NetKeeper.

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Retained association between object and people

When migrating your data from SherpaDesk to NetKeeper we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to NetKeeper work

  • Prepare

    Register and go to our migration service.

  • Connect SherpaDesk

    Choose and link your SherpaDesk service desk with HDM.

  • Grant the right to access your NetKeeper account.

  • Clarify your business needs

    Let us know exactly what components of your migration you need to tweak

  • Have your requirements estimated

    We'll investigate your case and get back to you with a cost and a scope of work.

  • Migrate from SherpaDesk to NetKeeper everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your NetKeeper import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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