SherpaDesk to Live Agent
Trouble-free, no special expertise or programming required. A complete SherpaDesk to Live Agent data migration software.
The best SherpaDesk to Live Agent tool made for youThere’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneySkip complex data audit and code development processes. Simply decide on what data you need to move and set off with the transition right away.
Simple migrationNo tech knowledge or skill required. Just choose what data will go to the target platform and enjoy the magic happening.
Data completionMove your help desk data in full to ensure that no ticket is missing critical customer service details.
No need to worry about coding or continuously watch each piece of info moved.
Just link both platforms, choose what you want to take to a new database and let the tool do the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive how you left it.
Data safety is priority
Information is everything which is why we developed a tool that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
You control the process
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer service, we always aim to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to switch from SherpaDesk to Live Agent
Strong privacy of your dataThe migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to ensure that the data end up in the right destinations in Live Agent.
Retained association between object and peopleWhen migrating your records from SherpaDesk to Live Agent we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SherpaDesk to Live Agent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SherpaDesk to Live Agent work
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert run your Live Agent import
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