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SherpaDesk to EvantoDesk
migration service

Effortless , no special know how or coding required. A complete SherpaDesk to EvantoDesk data migration software.

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Your best tool for SherpaDesk to EvantoDesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about coding or continuously control each piece of info moved.

Just attach your source and target, choose what you need to take to a new database and allow the system deal with the remainder.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to select the data arrangement, when it starts, and how.

Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from SherpaDesk to EvantoDesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in EvantoDesk.

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Sustained connectivity between object and people

When migrating your data from SherpaDesk to EvantoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to EvantoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to EvantoDesk work

  • Prepare

    Sign up and go to our migration service.

  • Connect SherpaDesk

    Opt and connect your SherpaDesk service desk with HDM.

  • Give the right to access your EvantoDesk account.

  • Detail your requirements

    Let us know what aspects of your migration you want to adjust

  • Have your preferences estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from SherpaDesk to EvantoDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your EvantoDesk import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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