SherpaDesk to Eptica Entreprise Suite
migration service
Extremely easy , no special know how or programming required. A complete SherpaDesk to Eptica Entreprise Suite data migration tool.
SherpaDesk to Eptica Entreprise Suite
The best SherpaDesk to Eptica Entreprise Suite tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and tool development processes. Just pick what data you need to move and start the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the new solution and enjoy the magic happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer support details.Easy process
You don’t have to bother about scripting or continuously control each record moved.
Just attach your source and target, pick what you want to take to a new database and let the Migration Wizard do the remainder.
Data maintenance
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.
You may be certain with HDM no hacker attacks will take place.
Data mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from SherpaDesk to Eptica Entreprise Suite
Strong privacy of your information
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in Eptica Entreprise Suite.Next
Retained connection between object and people
When migrating your records from SherpaDesk to Eptica Entreprise Suite we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to Eptica Entreprise Suite
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SherpaDesk to Eptica Entreprise Suite work
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Get ready
Register and go to our migration wizard.
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Connect SherpaDesk
Pick and link your SherpaDesk support desk with HDM.
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Connect Eptica Entreprise Suite
Grant the right to access your Eptica Entreprise Suite account.
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Explain your needs
Let us know what aspects of your migration you wish to adjust
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Get your requirements estimated
We'll analyze your application and get back to you with a cost and a scope of tasks.
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Migrate from SherpaDesk to Eptica Entreprise Suite all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Eptica Entreprise Suite import
Our team would be more than happy to perform a personalized migration if you have special requirements.
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