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SherpaDesk to Domotz PRO
migration service

Smooth , no special knowledge or programming required. A complete SherpaDesk to Domotz PRO data migration software.

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Your best tool for SherpaDesk to Domotz PRO data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and see the miracle happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.

Link the help desks, pick data, click ok, and you’re done!

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your credentials or other information.

You may be certain with HDM no data breaches will take place.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SherpaDesk to Domotz PRO

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Domotz PRO.

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Retained association between object and people

When migrating your data from SherpaDesk to Domotz PRO we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to Domotz PRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to Domotz PRO work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect SherpaDesk

    Pick and connect your SherpaDesk service desk with HDM.

  • Connect Domotz PRO

    Give the right to access your Domotz PRO account.

  • Clarify your needs

    Let us know what aspects of your migration you want to tweak

  • Have your preferences estimated

    We will analyze your application and send you with a cost and a scope of tasks.

  • Migrate from SherpaDesk to Domotz PRO everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Domotz PRO import

Our staff would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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