SherpaDesk to DigitalGenius
migration service
Extremely easy , no special expertise or coding required. A complete SherpaDesk to DigitalGenius data migration software.
SherpaDesk to DigitalGenius
The best SherpaDesk to DigitalGenius tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to migrate and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.Data completion
Move your help desk info in full to make certain that no ticket has lost vital customer service details.Simple and easy process
No need to worry about scripting or constantly watch each piece of info moved.
Just attach your source and target, pick what you need to migrate and let the tool deal with the remainder.
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our team members have see your credentials or records.
You may be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks it is possible to choose what goes where, when it goes, and how.
Our tech engineers took customer experience as a priority and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to propose the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from SherpaDesk to DigitalGenius
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in DigitalGenius.Next
Retained relation between object and people
When migrating your records from SherpaDesk to DigitalGenius we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SherpaDesk to DigitalGenius
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SherpaDesk to DigitalGenius work
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Get ready
Sign-up and go to our migration tool.
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Connect SherpaDesk
Pick and connect your SherpaDesk support desk with HDM.
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Connect DigitalGenius
Grant the right to access your DigitalGenius account.
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Explain your needs
Let us know what aspects of your migration you want to tweak
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Have your requirements estimated
We shall investigate your case and send you with a cost and a scope of tasks.
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Migrate from SherpaDesk to DigitalGenius all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your DigitalGenius import
Our team would be more than happy to run a personalized migration if you have particular needs.
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