SherpaDesk to Deskero
migration service

Smooth, no special skill set or coding required. A complete SherpaDesk to Deskero data migration tool.

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Your best tool for SherpaDesk to Deskero data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the miracle happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing vital customer service details.
Automated migration

Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface user friendly as possible.

Connect the help desks, choose records, click ok, and you’re done!

Intact data links

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we created a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to choose what goes where, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Except producing great customer service, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from SherpaDesk to Deskero

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus letting you make sure that the data end up in the right destinations in Deskero.

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Retained connectivity between object and people

When migrating your data from SherpaDesk to Deskero we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to Deskero work

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Deskero import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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