SherpaDesk to Database
migration service

Effortless, no special skill set or programming required. A complete SherpaDesk to Database data migration tool.

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Your best tool for SherpaDesk to Database data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Just choose what data you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the new system and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing essential customer support details.
Easy procedure

No need to worry about coding or constantly watch each record transferred.

Just attach your source and target, tick what you want to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your customer info comes complete, you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we aim to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from SherpaDesk to Database

Castle gates

Strong security of your records

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to make sure that the records end up being in the right destinations in Database.

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Maintained association between object and people

When migrating your data from SherpaDesk to Database we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to Database work

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Database import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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