SherpaDesk to Awesome Support
migration service

Extremely easy, no special knowledge or coding required. A complete SherpaDesk to Awesome Support data migration tool.

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The best SherpaDesk to Awesome Support tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new solution and enjoy the wonders happening.
Data completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.
Automated tool

Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool is as easy to use as possible.

Link the platforms, select records, click ok, and you’re done!

Data dependency

Your information comes complete, you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our team members can access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.

Simple & effective

In just a couple of clicks you will be able to select what goes where, when it goes, and in what order.

Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to propose the most effective migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from SherpaDesk to Awesome Support

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you make sure that the records end up being in the right places in Awesome Support.

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Sustained association between object and people

When migrating your records from SherpaDesk to Awesome Support we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to Awesome Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SherpaDesk to Awesome Support work

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Awesome Support import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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