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SherpaDesk to 4me
migration service

Effortless , no special knowledge or programming required. A complete SherpaDesk to 4me data migration tool.

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Your best tool for SherpaDesk to 4me data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and enjoy the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record transferred.

Just attach both platforms, choose what you want to migrate and allow the tool do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is everything which is why we created a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from SherpaDesk to 4me

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right destinations in 4me.

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Sustained connection between object and people

When migrating your data from SherpaDesk to 4me we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SherpaDesk to 4me

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SherpaDesk to 4me work

  • Prepare

    Register and go to our migration software.

  • Connect SherpaDesk

    Pick and connect your SherpaDesk support desk with HDM.

  • Grant the right to access your 4me account.

  • Explain your requirements

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Have your preferences estimated

    We'll research your case and send you with a the overall cost and a scope of work.

  • Migrate from SherpaDesk to 4me all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your 4me import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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