ServiceTonic import
in a few clicks

Without developers, timelack and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as records are safe with us and will be used for import only.

Fast & Furious

It will take you no longer than 20 minutes to set up the import to ServiceTonic and run the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to ServiceTonic
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to ServiceTonic with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Objects you may import to ServiceTonic

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to ServiceTonic in six easy steps

Prepare

Sign up and go to our migration wizard.
Link source Help Desk

Pick and connect your source support desk with HDM.
Connect ServiceTonic

Give the right to access your ServiceTonic account.
Outline your business needs

Let us understand precisely what aspects of your migration you need to tweak
Get your requirements estimated

We'll analyze your application and get back to you with a cost and a scope of work.
Import to ServiceTonic all data

Transfer all your customer support records in a single push.

We keep your data safe

We take security very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Read our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To ServiceTonic

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.