ServiceTonic import
in a few clicks

Without developers, timelack and hustle. With help of robust data import wizard.

ServiceTonic import tool you’ve been looking for

Your platform import troubles are behind you now. Complete platform to platform migration with HDM quick and hassle-free.

Save time & money

Lower process cost, a quick transition to the new system, and no need to design the migration script. Get all of this with HDM service.

Simple process

Just prepare your information for the import in advance and begin moving your data. It’s not necessary to do everything alone.

Key data with you

Whether it is for compliance reasons, or convenience, move your historical data to the new tool to keep the track of customer data easier.

Automated method

A bare minimum is required from you. We already created the script.

All you have to do is configure your help desk migration preferences and you’re good to go.

Maintained data structure

With HDM, you don’t have to be concerned that all your moved customer service data will end up somehow scattered.

Whether it is sender info or customer contacts, all of this is accounted for.

Your info is safe

When you grant your access credentials to our system, you can rest assured.

Only the staff members directly connected to the data transfer will have access to your accounts and customer info.

All the records is guarded by the data encryption systems from any electronic attacks.

Data mapping

Choose what data will migrate to your new solution yourself.

While managing the migration setup, you can specify what records will cut and what to take with you.

Ease of use

The entire process was deliberately designed to allow users to complete the migration themselves.

You don’t have to have special skills or proprietary knowledge, just follow the on-screen prompts.

Customer first

One of the main priorities of our company is to provide a service that we would like to receive ourselves. Even though G2 recognized our customer care, we won’t stop there.

Why import data to ServiceTonic using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to ServiceTonic with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Objects you may import to ServiceTonic

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ServiceTonic in six easy steps

Prepare
Sign up and go to our migration wizard.
Link source Help Desk
Pick and connect your source support desk with HDM.
Connect ServiceTonic
Give the right to access your ServiceTonic account.
Outline your business needs
Let us understand precisely what aspects of your migration you need to tweak
Get your requirements estimated
We'll analyze your application and get back to you with a cost and a scope of work.
Import to ServiceTonic all data
Transfer all your customer support records in a single push.

We keep your data safe

We take security very seriously and have developed an in-depth set of practices, technologies, and policies to help guarantee your data is protected.

Read our security manual

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

Continue

Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Have any questions?

Talk to an Expert

Voice of the buyers

View more testimonials