ServiceTonic to VIZOR ServiceDesk
migration service

Smooth , no special knowledge or programming required. A complete ServiceTonic to VIZOR ServiceDesk data migration software.

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Your best tool for ServiceTonic to VIZOR ServiceDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and observe the wonders happening.
Record completion
Transfer your help desk records in full to ensure that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool accessible as possible.

Attach the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Simple & effective

In only a few clicks you will be able to pick the data arrangement, when it goes, and how.

Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer service, we always aim to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from ServiceTonic to VIZOR ServiceDesk

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in VIZOR ServiceDesk.

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Sustained connectivity between object and people

When migrating your data from ServiceTonic to VIZOR ServiceDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from ServiceTonic to VIZOR ServiceDesk work

  • Prepare

    Register and go to our migration software.

  • Connect ServiceTonic

    Pick and link your ServiceTonic support desk with HDM.

  • Grant the right to access your VIZOR ServiceDesk account.

  • Clarify your business needs

    Let us know exactly what aspects of your migration you need to tweak

  • Get your requirements estimated

    We will analyze your case and get back to you with a price and a scope of tasks.

  • Migrate from ServiceTonic to VIZOR ServiceDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your VIZOR ServiceDesk import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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