ServiceTonic to UserEcho
migration service

Extremely easy , no special know how or programming required. A complete ServiceTonic to UserEcho data migration instrument.

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The best ServiceTonic to UserEcho tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new system and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.
Effortless procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach your source and target, tick what you want to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members have access to your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from ServiceTonic to UserEcho

Castle gates

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in UserEcho.

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Maintained relation between object and people

When migrating your records from ServiceTonic to UserEcho we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from ServiceTonic to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from ServiceTonic to UserEcho work

  • Get ready

    Register and go to our migration software.

  • Select and connect your ServiceTonic service desk with HDM.

  • Connect UserEcho

    Grant the right to access your UserEcho account.

  • Clarify your business needs

    Let us know what elements of your migration you wish to adjust

  • Have your needs estimated

    We'll investigate your case and send you with a price range and a scope of tasks.

  • Migrate from ServiceTonic to UserEcho all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your UserEcho import

Our team would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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